Effective Date: June 27, 2023
Information We Collect:
1.1. Personal Information: We may collect personal information, such as your name, email address, and contact details when you create an account or communicate with us. This information is used to provide you with access to Helpa and its features.
1.2. Usage Data: We may collect information on how you access and use Helpa, including your IP address, device information, browser type, and operating system. This data helps us improve our services and provide a better user experience.
How We Use Your Information:
2.1. Provide and Improve Helpa: We use your information to provide and enhance Helpa's functionality, personalize your experience, and respond to your inquiries or support requests.
2.2. Communication: We may use your email address to send you important updates, newsletters, or promotional materials. You can opt-out of these communications at any time.
2.3. Analytics: We gather usage data to analyze trends, track user engagement, and improve Helpa's performance and features.
Information Sharing and Disclosure:
3.1. Service Providers: We may engage trusted third-party service providers to assist us in delivering Helpa or perform services on our behalf. These providers are obligated to maintain the confidentiality of your information.
3.2. Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
We prioritize the security of your personal information and have implemented appropriate measures to protect it against unauthorized access, alteration, or disclosure.